Restaurant Consulting & Coaching
Transform Your Restaurant Business in Hawaii with Expert Consulting Services.
With nearly 40 years of experience in the restaurant and bar industry, I have come to understand that expanding one’s knowledge is crucial while acknowledging that sometimes the simplest answer is the best one. At SwingstarLLC, we stand out from other restaurant consulting companies in Hawaii by offering flexible services that adapt to our clients’ changing business needs and focus on operational details. We believe that every restaurant in Hawaii has a unique identity and can be affected by both internal and external factors, including product recalls, technological advancements, economic shifts, unforeseen events, and unexpected challenges that can impact the bottom line.
Our team is dedicated to building effective systems and processes that mitigate the anxiety of running a business while recognizing the human element in all operations. We aim to streamline your restaurant’s operations to function like a well-oiled machine, connecting the dots from inception to customer satisfaction.
At SwingstarLLC, we are passionate about the restaurant industry and Hawaii. We are deeply committed to both culture. Let us help you achieve your vision of a successful restaurant.
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Back of House
- Menu development and Menu engineering, breaking down cost per item by ingredient, so that every teaspoon is accounted for.
- Inventory and ordering processes, scheduling and positioning your kitchen for efficiency and quality.
- Training in the highest standards of proper cleanliness and procedures. (Cooking temperatures, proper storage, etc…)
- Safety regulations and policies to uphold a degree of excellence.
- Opening and closing duties for each work station.
Front of House
- Detailed POS (Point of Sales) setup and training.
- ‘Steps of Service’, sidework, stock and inventory, scheduling and floor planning.
- Menu knowledge (including food and bar), upselling techniques.
- Sanitary regulations
- Attentiveness to the customer
- We cover everything to give the proper tools needed to provide exceptional service.
Management
- We have a kitchen draw full of utensils that are perfect for cutting the fat off the labor cost.
- Training and methods for implementing programs and schedules for staff and vendors.
- Developing and maintaining employee handbooks with provided templates, interviewing techniques, team building, pre-shift agendas, running end-of-the-day reports and motivational strategies individualized for the best results.
- Scheduling weekly and monthly meetings to get everyone on the same page.
Our Services
A Holistic Approach to Restaurant Consultancy to Empower Your Business’s Vision and Success.
About Me
Testimonials
Having worked in the industry for 20 years, I’ve seen the impact it frequently has on workers mental health, and the scary and unhealthy ways many in our industry end up dealing with it.
Rick, an industry vet, knows this deeply, and has lived through it himself. His compassion, personal journey, and genuine love for the industry makes him an incredible individual to help others in our field navigate the path towards healthy living.